3 quick info
4.6 / 5
Average rating
Users like the speed of getting help and answers
99.9%
Uptime
The service mostly runs fine
76,509
Active users
Many Bangladeshis log in regularly
60,978
Review count
Feedback on experience arrives daily
One main legal contact address
Official contact
General inquiries, legal requests and account-related notices here
- Dhaka office hours: 10am to 6pm
- Support for Bangladeshi users with bKash, Nagad and Rocket
- Provide clear user ID in emergency messages
678bd Support checks 4 topics
Account issue
If login is blocked, or password is wrong or profile not found
Transaction details
Status can be checked for bKash, Nagad and Rocket
App support
678bd App not starting, if not updated or settings issues
Rules and notices
Policies, responsible use and clear communication guidelines
What will you find in the 678bd Help
Three-step answer
First pick topic, then write message, finally give ID
Quick reference
FAQs, notices and instructions are kept in one place
Local support
Dhaka and other cities' users get same-language help
For clearer instructions Help Center See, and if you have questions about the account FAQ page Take a look
Two contact channels
And if payment questions arise Payment information page And Withdrawal guide Take a look
How to provide contact information
1. User ID
Provide your ID; the team starts within 1 minute
2. Device information
Android version and model make app problems easier to solve
3. Time and city
Details for Dhaka, Chattogram or other city information speeds replies